Privacy Policy

1. Introduction

Big SS Unisex Salon (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book appointments, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

Big SS Unisex Salon is the data controller responsible for your personal information.

3. Information We Collect

We may collect the following information:

4. How We Use Your Information

We use your personal information to:

• Manage appointments and bookings
• Respond to enquiries
• Provide salon services
• Process payments where applicable
• Improve our website and customer experience
• Send appointment reminders
• Send marketing communications where consent has been provided
• Comply with legal obligations

5. Legal Basis for Processing

We process personal information under one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent

6. Marketing Communications

We may send promotional emails, offers, or updates if you have opted in to receive them.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

We do not sell your personal information to third parties.

7. Sharing Your Information

We may share your information with trusted third-party service providers including:

• Website hosting providers
• Online booking platforms
• Payment processors
• IT support providers
• Professional advisers

All third parties are required to keep your information secure and only process it for authorised purposes.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

However, no internet transmission can be guaranteed as completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may be used to:

• Remember your preferences
• Monitor website performance
• Provide analytics information

You can manage cookie preferences through your browser settings.

11. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request transfer of your data

To exercise any of these rights, please contact us using the details above.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. Children’s Privacy

Our services are not specifically directed at children under 13 years of age. We do not knowingly collect personal information from children without appropriate consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

15. Complaints

If you are unhappy with how we handle your personal information, you may contact us directly.